Connect with your PTP

Oculus Remote Assistance

Step 1

Select the OS from below and install the application.

Step 2

Connect your PTP to the OS by providing the 9-digit code.

Step 3

(Your PTP can do this for you once they are connected.)
Go to https://oculus.com/casting

Step 4

Put on VR, choose Share and Cast to the system your PTP is connected to. They will be able to see your VR environment.

Connect with your PTP

Remote Assistance

GWent, LLC

Start gwConnect Session for Windows

Direct Connect Remote Assistance
[Requires a Technology Wellness Plan]

Splashtop for Windows

1. Download GW Remote Assistance Application.
2. Launch the downloaded application.
3. Give the 9-digit number to your Technologist via chat or phone.

When you want to end the session, quit the application. This will ensure that your computer cannot be remotely accessed any more until you download and/or run the program again.

Download for Windows

OnDemand for Windows
[Requires Agreement]

Splashtop for Mac

1. Download GW Remote Assistance Application.
2. Launch the downloaded application.
3. Give the 9-digit number to your Technologist via chat or phone.

When you want to end the session, quit the application. This will ensure that your computer cannot be remotely accessed any more until you download and/or run the program again.

Download for MacOS

OnDemand for MacOS
[Requires Agreement]

Splashtop SOS for Mobile/Device/VR

iOS Download

Android Download

For Oculus Remote Assistance see above.

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GWent, LLC. All Rights Reserved.